Reply To: Department Web Hosting SLA


The phrasing of the second bullet in 3.2 seems misleading to me:

“<span style=”line-height: 1.5;”>Track websites’ and visitors’ activity and provide Users with access to this data;”</span>

I assume what you are saying here is the IT will maintain web server access logs.  Tracking visitor’s activity could mean something much more “NSA” to some reading it.