Reply To: Digital Signage SLA



I think there’s some lack of clarity for the UNM community on the timelines for the SLAs:

  • Is it that all or the majority of the SLA drafts must be published for comment by the end of February?  With comments and redrafting, consideration by IT Agents, etc., to take place now and past Feb. 29 as is appropriate to this level of discussion?
  • Or is it the case that not only the drafts, but all discussion and revision ends on Feb. 29 for all SLAs?

Thank you,