The University of New Mexico

Digital Signage SLA

By randall | Published:
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    • February 12, 2016 at 9:17 am #134
      randall
      Keymaster

      Am I correct that the Digital Signage SLA did not make the list for review this round? But will be available for review at some point “over the Spring 2016 term”?

      And after the SLAs are reviewed and approved, will all the documents be available at this web page – http://it.unm.edu/sla/ ?

    • February 12, 2016 at 10:06 am #137
      aswancer
      Participant

      Digital Signage was not on the KSA Enterprise Service list. This current effort is to complete and distribute for review SLAs covering services on that list.  As existing SLAs are up for review that we will likely follow a similar process for review and input.

      The intention is to post the SLAs as they are finalized. The location of the posted SLAs will be communicated but will likely be tied to the url you mention above.

    • February 12, 2016 at 10:33 am #143
      ccovey01
      Participant

      Ann,

      I think there’s some lack of clarity for the UNM community on the timelines for the SLAs:

      • Is it that all or the majority of the SLA drafts must be published for comment by the end of February?  With comments and redrafting, consideration by IT Agents, etc., to take place now and past Feb. 29 as is appropriate to this level of discussion?
      • Or is it the case that not only the drafts, but all discussion and revision ends on Feb. 29 for all SLAs?

      Thank you,

      Chad

      • February 12, 2016 at 10:50 am #147
        elisha
        Participant

        I have the same question. My understanding was that everything posted had to be reviewed and commented on by today?

    • February 16, 2016 at 9:56 am #226
      aswancer
      Participant

      The agreements we released for review by 2/12 was the first group of SLAs. We have 3 more groups of documents to be released over the coming months. The next group is scheduled for release on 2/29, the third group will be released on 3/21 and the last group on 4/18 to meet the deadlines outlined in the President’s memo that Gil shared.

      • February 16, 2016 at 2:23 pm #229
        ccovey01
        Participant

        Ann,

        thank you for these updates. So that the campus could get a sense of the SLA process scope, could you give us the working titles of the forthcoming SLAs?
        Thank you – Chad

    • February 16, 2016 at 9:58 am #227
      aswancer
      Participant

      Our schedule for the next three groups includes a few more days for review but it is still a short turn around time to meet the schedule.

    • February 16, 2016 at 2:45 pm #230
      aswancer
      Participant

      I can to do that. I think I’ll post those on the main discuss page with the dates of the comment period. We are hoping to add a few other items to the main page as well.

      • February 19, 2016 at 11:13 am #255
        aswancer
        Participant

        I planned to post the schedule to this site today. However, we have received word from the ITSAC that expands to comment period to 10 business days, which means I need to rework the schedule a bit so I expect to post it on Monday or Tuesday.

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