Reply To: SLA & Standards Confusion…

#676
cdean
Participant

Thanks, Duane. Like you, I can only speak for myself about the IT Agents question. Mine centers mostly around why are we doing this? What is the definitive goal?
I have discussed my questions and concerns with Kevin and he did listen thoughtfully. I am confident that he will try to get a clearer picture from the President’s office.
Cyndi