Reply To: Department Web Hosting SLA


Recommend replacing “Department” with the more general “academic unit” throughout.
We do intend to provide this service to all departments and not just academic units.

$75/hour charge should be a link to a separate schedule that will be updated periodically, rather than being hardwired into the SLA.
[IN PROGRESS] Our Agreements made the same feedback – referencing the Service Catalog page. This will be changed.