Reply To: Identity Management – Net ID SLA


2.1 – “Guest account access for contractors, guest lecturers and visiting scholars;” Do service accounts fall under this category? In an effort to provide more security and enforce end user acceptance of unm policy and privacy responsibilities, we have been migrating some services to the use of the NetID as a login credential. In this case, these are non-UNM entities… they are customers of a service that UNM is providing under contract for the state.

“Setup challenge-response security questions and answers” These end up being nonsensical questions for departmental accounts and difficult answers to remember for regular individuals. What’s my favorite food? That pretty much depends on what I’m hungry for. Could users make their own security questions?

8 – What does pricing and billing mean as it relates to Identity Management?