Reply To: Datacenter – LoboCloud SLA


2.1.2 Boundaries of Service Features and Functions
UNM IT will retain administrative access to VMs;

This is a “Cloud Service”, Shouldn’t the owner of the VM have complete control of who has access to the machine?

In regards to Right Sizing mentioned in 2.2.1 General Service Levels, I fear this cloud lead to some of your systems being over provisioned by have too many people in down sized virtual machines packed onto the same cloud physical host.