Reply To: Datacenter – LoboCloud SLA


About 5 year ago, there was talks about implementing multi-tenancy on LoboCloud. What is status of this? Will it be part of this SLA if it is available?  

What is the Disaster Recovery process for LoboCloud? Is there a failover site (replication)? 

Can the snapshot be a self-service process?  I mean on-demand snapshots, consolidation, or roll-back possible? Is the snapshot backup of the VM included in the price of the VM or is it a separate charge?  

Although at this point Financial Services Division (FSD) has no plans to use this service at this time, we reserve the right to create a customized SLA specific to our needs with mutually-agreed upon consequences for both FSD and UNM IT.