Reply To: Datacenter – LoboCloud SLA


Is “LoboCloud’ the umbrella service for all VM hosting?

As I understand it, there are 2 ways to request a UNM IT hosted VM:

1) Using LoboCloud (largely self service)
2) Via Help.UNM (UNM IT builds the VM for the customer)

I have received customer requests to produce an SLA for VM hosting that IS NOT provisioned via LoboCloud. Will this SLA cover those cases? Thanks, -N