Reply To: Master Hardware Contracts SLA


2.1.1 Would like to see some avenue/process for future disruptive devices. For example, it became increasingly difficult to purchase Surface Pro devices due to additional layers of approvals/exemptions/etc. for what we as a department see as a standard mobile device. This could extend to devices used in the classroom or those used in business units for non-standard use cases. 

3.1 When the Workstation contract expires, will UNM IT engage IT Agents about developing and reviewing an RFP for UNM Workstations?