March 4, 2016 at 4:24 pm
#427
ayoder
Participant
Will we see a separate SLA for OneDrive? Or is that considered part of O365/E-mail because of its integration in the catalog?
2 Fees associated with this service are not listed in the Service Catalog
2.1.1.1 Internet Explorer is listed as a compatible browser but is not supported in other Enterprise SLAs published as part of this review. (A-Z Directory)
2.1.1.2 Why do users have to login through myUNM? Why can’t they go directly to lobomail.unm.edu?
2.1.2 “UNM Information Technologies will NEVER intentionally request user credentials in an email” Can the word intentionally be taken out?
9 Really like this section going into detail about the available reports. Can we see this level of detail integrated to other forthcoming SLAs?