Reply To: Network Access Services SLA

#398
ccovey01
Participant

Monthly Fees

“If a department needs firewall service that is customized for their area, they will be charged a monthly charge for the dedicated firewall context”

-In the past, most of us were accustomed to one-time charges for discrete work like a firewall change – what other monthly charges will now be possible? The Service Catalog doesn’t seem to reflect the monthly charge http://it.unm.edu/servicecatalog/asset_list.php?type=2&a_id=136