Reply To: Master Hardware Contracts SLA

Item 2 – a direct link to the service catalog item for Master Hardware would be useful, that could then link to the Dell B2B site – and via that users would see what Dell provides, discounts, etc.

2.1.1 – so that users, Purchasing, and Auditing could see it, might be useful to link in the Service catalog to exclusions already in place. E.g.,, the HP MP9s that are allowed for digital signage. Having these exclusions listed would save a lot of back and forth email between units and Purchasing and Auditing.
Not related to the SLA – could we get line breaks/basic editing added to this interface? The interface currently only allows unbroken text entry.