Is there a proposed timeline for compliance, and when would the Office of the CIO like any variations from the standard to be filed? Is there a standard template for filing an exception? I’m also wondering what manner of communication is preferred for confirming data center standard tier.
Under Process for Review or Update of the Standard, I’m not clear about this language:
Process documentation development
Each site will have policies defining roles, responsibilities, and performance standards
Each site change will require a review and update of all documentation
Site Books will be developed for each site covering all tasks and responsibilities required to support that site. This will include all policies, site standards, and procedures”
Does site refer to a Server Room or Department? This would make sense to me, but I couldn’t tell if it was referring to a service owner responsibility or a process for refining this document.
- This reply was modified 8 years, 5 months ago by elisha.