Reply To: Security Assessment SLA


Grace, could you clarify please?

In your comment below, are you referring to the communication process as a step in the for-fee service in the SLA, or do you mean this as a separate item, or are you asking for a service by which IT notifies the community of vulnerabilities?

“Part of this SLA needs to include a process for communicating security updates to the UNM network¬† to IT personnel (within reason) in colleges/departments and research centers so they can proactively deal with any access problems that may affect staff.”

Thank you.