The University of New Mexico

Mobile Device Service SLA

By aswancer | Published:
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    • February 26, 2016 at 3:38 pm #344
      aswancer
      Participant

      Mobile Device Service SLA

      Attachments:
      1. Mobile-Device-Service-SLA.pdf
    • March 4, 2016 at 4:47 pm #430
      ayoder
      Participant

      3.2 What is the process for retrieving a mobile device that was purchased through UNM IT? If an employee leaves a position and the department refills that position, will we be able to retrieve the same device assigned to the position or are we required to purchase a new device every time?

    • March 10, 2016 at 11:04 am #474
      tjm
      Participant

      Andrew – depending on the age of the device and operating system, a department may choose to keep the service and assign to another employee.

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